GPS Help

Global Supremacy requires a good fix on your location in order to build bases near your location or engage in disputes.

Your device may not be able to find your location if:

  • Location Services aren’t enabled on your device, or you denied Global Supremacy permission to use your location.
  • You’re underground, in a large building, or any other enclosed area.
  • In an area with lots of tall buildings/trees or other obstacles.
  • You’re experiencing weak cellular and/or WiFi signal strength.
  • Some areas may not have location coverage at all for WiFi-only devices.
  • Your device’s Date, Time, or Timezone settings are incorrect.

Scroll down to read more detailed GPS troubleshooting

iPod touch & WiFi iPad Users

The iPod Touch and WiFi-only iPad get their locations from the wireless network they are connected to via Apple’s own WiFi router database. This is usually very quick, especially in urban areas.

However, players in some geographic locations (such as rural areas and some countries) may have difficulty getting their location. See below for details.

Troubleshooting

  1. Make sure Location Services are enabled in your device’s Settings. To check, go to your device’s Settings app and tap Privacy, then Location Services – make sure Location Services are ON. Location Services also need to be enabled for Global Supremacy – on the same page, scroll down to GSupremacy and make sure the switch is set to ON.
  2. Make sure you are connected to a wireless network with good signal strength.
  3. If not, try connecting to other wireless networks in your area, or move to a location in a more trafficked area
  4. Ensure your device’s Date, Time, & Timezone settings are correct.
  5. Restart your device.
  6. Read Apple’s FAQ (opens in new tab) on Location Services, which includes tips on improving your location service.

Households with at least 1 cellular-enabled Apple device (iPhone, 3G/4G iPads) or in more heavily-populated areas are more likely to be added to Apple’s WiFi location database.

iPhone & 3G/4G iPad Users

iPhones and iPads with cellular data have a complete location system that utilizes cell towers, GPS, and Apple’s WiFi Router Database used by the iPod touch and WiFi-only iPad.

Troubleshooting

  1. Make sure Location Services are enabled in your device’s Settings. To check, go to your device’s Settings app and tap Privacy, then Location Services – make sure Location Services are ON. Location Services also need to be enabled for Global Supremacy – on the same page, scroll down to GSupremacy and make sure the switch is set to ON.
  2. If connected to a wireless network, make sure you have a strong signal (see the troubleshooting in the iPod touch/WiFi iPad section for more details).
  3. If connected to your cellular network, try moving to an area with good signal strength. If indoors, try moving near a window, on a balcony, or a higher floor. If outdoors, move to a plaza, clearing, or park.
  4. Ensure your device’s Date, Time, & Timezone settings are correct.
  5. You can also try toggling on/off Cellular Data:
    1. Exit Global Supremacy, and go to your device’s Settings
    2. Tap on General → Network. Switch Cellular Data to Off.
    3. Press the Home button, and open up the Maps app, and wait for it to find your location
    4. Now go back to Settings and then General → Network and set Cellular Data to On.
    This works for most users but isn’t guaranteed.
  6. Restart your device.
  7. Read Apple’s FAQ (opens in new tab) on Location Services, which includes tips on improving your location service.
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